1. Go to https://aka.ms/mfasetup
  2. Click on Sign in.
  3. In the username filed type your Joyce email click Next
  4. Type your password and click on Sign in
  5. You will now be required to provide more information and start enrolling your device against your Office 365 account.
  6. Click Next in the screen that says, “More Info Needed”.
  7. You will now be presented with a wizard to install the Microsoft Authenticator app on your phone

microsoft authenticator setup part 2

Once you have downloaded the app, please make sure you allow the Microsoft Authenticator app to use your camera when asked. If the app cannot use the camera, you will not be able to complete the setup correctly. Once the app is installed, you will need to set up your account in the app by scanning the QR code.

Microsoft Authenticator QR code

Now that the app has been registered against your account, let’s validate that it has been set up correctly

Microsoft Authenticator notification

You will receive a ‘pop up’ notification from Microsoft Authenticator. You will need to press the Approve button to move forward. The nice thing is that, compared to SMS, MFA does not require you to type any number, making the process faster and easier.

If the setup is successful, you will receive the following confirmation: “Notification approved”

Microsoft Authenticator setup finished

Now, you will set up a backup option: the normal MFA via SMS. You will be asked to enter your mobile phone number and decide if you want to have your validation done via an SMS or by having Microsoft call you.

Microsoft Authenticator back-up phone

In the example below, I have chosen the SMS option. Once you receive the SMS, enter the 6 digit code and click Next

Microsoft Authenticator backup phone verification

When successful, you will receive the following screen “SMS verified successfully”

Microsoft Authenticator SMS verified

You are now ready to use Microsoft Authenticator as the default sign-in method

Microsoft Authenticator complete setup