IT FAQ's
If you have forgotten your password, please follow these steps: Forgot Password If you can't sign in then click on "Can't access your acco...
Thu, 23 Jun, 2022 at 9:54 AM
Anytime you use the rich-text editor in Canvas, you may embed Kaltura Media. This article outlines how to embed Kaltura Media when replying to a discussion ...
Fri, 2 Sep, 2022 at 4:23 PM
Students download and install the LockDown Browser client (this is a one-time process). LockDown Browser should start automatically if an exam requires it t...
Thu, 15 Sep, 2022 at 12:11 PM
Live chat help is available within LockDown Browser when using the webcam proctoring feature (also called Respondus Monitor). Chat agents can assist you wi...
Thu, 15 Sep, 2022 at 12:11 PM
The Respondus Lockdown browser uses the google chrome web browser. Due to this, users may run into an error regarding the "Screencastify" googl...
Mon, 10 Oct, 2022 at 9:38 AM
Use the link below to configure mac permissions for Respondus Lockdown Browser: macOS 10.14.x (and newer) Camera and Microphone Permissions – Respondus ...
Mon, 10 Oct, 2022 at 9:39 AM
Kaltura Capture desktop recorder enables easy video creation. In this article, learn how to download and install Kaltura Capture. You only need to download ...
Wed, 12 Oct, 2022 at 1:41 PM
Please open the links below if you have any questions on accessing your online accounts and services: Get access to your Joyce student account: Setup yo...
Thu, 10 Nov, 2022 at 10:26 AM
Joyce University is committed to providing a safe and secure digital computing experience for all students. A public Certificate Authority (CA) has issued ...
Thu, 9 Mar, 2023 at 10:17 AM